Support & Contact

We typically respond within one business day.

Get in touch

For booking questions, payment issues, vendor onboarding help, or account concerns, email us at:

support@plixco.com

Common topics

  • Booking and event questions — message your vendor first from your event page.
  • Payments and refunds — see our refund & cancellation policy.
  • Vendor onboarding and Stripe — visit the vendor onboarding page.
  • Notification preferences — update opt-in/opt-out in your settings.

Report abuse or fraud

Suspect a fraudulent listing or unauthorized charge? Email abuse@plixco.com with the booking or vendor reference.